Our Quality Promise

Our suppliers are carefully chosen

Many of our suppliers are long-term partners who have worked with us for years, but we still check every delivery from every supplier and require transparent certification on all ingredients.

Not everyone can supply IAMS ingredients. We have rigorous quality assurance assessments that each and every ingredient supplier has to meet. All ingredients must pass tests before they are permitted to enter the building, and the supplier must also provide a certificate to show that the ingredient meets our standards. If it fails any of these steps, then it is rejected.

We voluntarily have Inspections by Independent Experts.

Independent experts audit our quality and we have received the highest rating every year for the past 3 years, a track record many human food producers would be proud to have.

The American Institute of Baking (AIB) International, a well-respected and leading independent certification authority that conducts safety and sanitation inspections of human food plants also conducts independent inspections of our pet food plants each year. The AIB principally checks and audits human food manufacturing facilities. We volunteered to undergo this rigorous inspection nearly 20 years ago because we wanted independent validation that our quality standards were well integrated throughout our manufacturing process. During the last three annual AIB inspections we have consistently received their highest rating of �Superior�, a rating that many human food producers would be proud to have.

Full promise statement