Our Quality Promise

We can trace our ingredients back to their origin.

We now systematically trace our ingredients back to their origin and our main ingredients - protein, cereal and fat, come from Europe, New Zealand and the United States

At IAMS we understand that our consumers want to know the source of our ingredients. So we now trace ingredients back to their origin. By working closely with our suppliers, and through our strict requirements, we know for example where our animal based proteins come from, and where our healthy fibre is grown and harvested. Our main ingredients - protein, cereal and fat, come from Europe, New Zealand and the United States.

We run rigorous testing at every step of production.

Before you even open a bag of IAMS there have been over 120 quality tests run on the food inside.

It starts with testing at the suppliers prior to shipment and continues when we inspect every single delivery of ingredients at our plant. If it does not meet our standards then the delivery is turned away and rejected. Then all of the manufacturing process is closely monitored during food production and finally when the food is packed and sealed in the bag. Every consignment of food produced is tested to make sure it is meeting our required standards. And, we even retain samples from each consignment just in case we need to re-test them at any time in the future.

But it doesn�t stop here, a final inspection of the bags when they are loaded and shipped also takes place. Over 120 quality assurance tests are run on Eukanuba and every single one is to make sure that when you open the bag and fill your dog's and cat's bowl you can have confidence that you are feeding the best quality product.

Full promise statement